Refund Policy
Last updated: September 20, 2026
1. Overview
Thank you for subscribing to PostJet Hub. We want you to be satisfied with our Service. This Refund Policy explains when and how refunds are provided.
2. 7-Day Free Trial
Our Service offers a 7-day free trial with no credit card required. No refund is needed during the trial period.
3. Refund Eligibility
Refunds are available under the following conditions:
- Within 7 days of first subscription: Full refund, no questions asked.
- Duplicate charges: Full refund for any accidental duplicate payment.
- Technical issues: Refunds considered on case-by-case basis if Service was unusable for 7+ days.
4. Refund Period
After 7 days of initial subscription, all payments are non-refundable. You may cancel your subscription at any time, but no refund will be issued for the remaining period.
5. How to Request a Refund
To request a refund, email us at support@postjet.online with:
- Your registered email address
- Transaction ID (from Paddle email)
- Reason for refund
We will process your refund within 5-7 business days.
6. Refund Method
Refunds are issued to the original payment method via Paddle, our Merchant of Record. The refund may take 5-10 business days to appear in your account, depending on your bank.
7. Subscription Cancellation
You can cancel your subscription anytime from your account dashboard or by contacting support. After cancellation:
- Your subscription remains active until the end of the current billing period.
- No further charges will be made.
- Your account will be downgraded to the free trial limit after the period ends.
8. Exceptions
Refunds will not be issued for:
- Violation of our Terms of Service (account banned).
- Requests made after 7 days of initial subscription.
- Failure to cancel before renewal.
- Change of mind after 7-day refund period.
9. Chargebacks
We encourage you to contact us before initiating a chargeback. Chargebacks filed without contacting us first may result in account suspension.
10. Consumer Rights
Nothing in this policy limits your statutory consumer rights under applicable law.
11. Contact
For refund requests or questions, contact us at:
Email: support@postjet.online